Nitro Web Host provides a 30-day Money Back Guarantee assurance to all our customers. Nitro Web Host has established a reputation for reliability, performance, support and value for money. At Nitro Web Host we work hard to provide you with the best possible service and we're so confident in this that we offer a no-objection, 30-day money back guarantee. If you are unhappy for any reason within the first 30-days of your account opening, you are free to cancel and receive a full refund including the time already used, less domain registration and governmental fees which are non-refundable.
We would however appreciate it if you got in touch with us before deciding to cancel so that we can address any problems you might be having.
Please note that refunds can take 7 working days, and this policy does not cover accounts which have violated our acceptable usage policy. This policy also does not cover dedicated server products or domain name registrations, renewals or transfers.
Money back terms